When a new member joins, the Start Here experience introduces the main areas without forcing a long tutorial.

• Community: see fresh conversations and create a post.
• Groups: find smaller communities around shared interests.
• Forums: join longer discussions that stay easy to find.
• Event Hub: check missions, streaks, challenges and live events.
• Games: play and compete in the Hooligan Arcade.
• Skins: customize your identity with things you unlock.

After that, CommunityHub remembers which major areas you have explored and can occasionally suggest something useful you have not tried yet. These suggestions are frequency-limited and can be dismissed.

After the one-time Start Here welcome, the site may occasionally suggest a major area you have not visited yet, such as Groups, Forums, Event Hub, Games or Skins.

The suggestions are intentionally limited so they do not become constant popups. Dismissing one gives you breathing room before another can appear. They are guidance, not requirements.

Use Hooligan Help when you are trying to find a feature, understand how something works, or remember what to do next.

• Ask about Community posts, Smart Feed, Groups, Forums, Messages, Games, Event Hub, HChips, Skins, privacy/safety controls and other documented site features.
• The assistant searches the approved Help Center and shows the related full instructions when available.
• If it cannot find a reliable answer, it should say so instead of making up Community-specific behavior.
• Use the 🔊 Listen control when your browser/device supports speech playback and you want the answer read aloud.
• Better Messages: you can message Hooligan Assistant directly inside Messages using CommunityHub’s built-in grounded Help engine — no paid AI API is required. Site owners may optionally connect an external AI provider later for a more generative conversational layer, while CommunityHub Help remains the source of truth.

Questions are also aggregated without member IDs so the site owner can spot repeated Help gaps or places where the website itself may need clearer navigation.

Open Hooligans Alley from the Community navigation. From there you can browse the feed, create a post, react and comment, open media, save posts and use the other Community tools available to your account.

When Smart Feed is enabled, the main Hooligans Alley timeline does more than sort everything by database time.

• Unseen first: posts you have not meaningfully viewed receive the strongest preference.
• New since your last visit: genuinely new Community activity is pushed forward and can carry the New label.
• Your people: posts from friends, people you follow, your Groups, and conversations they join can receive extra relevance.
• Momentum + freshness: active conversations can rise while stale posts naturally fade.
• Creator variety: the feed avoids letting one creator dominate the opening run when other useful posts are available.

A post is treated as meaningfully seen only after enough of the card is visible for a short moment; racing past it does not immediately count. Once the fresh personalized pool is exhausted, Smart Feed falls back into recent chronological Community history so content is not permanently hidden.

Use the small ? beside the Smart Feed label in Hooligans Alley for a quick reminder of how it works.

At the top of Hooligans Alley, look for the blue-to-ember Community Rally / Community Streaks progress ribbon.

• The ⚡ blue side shows your current Rally objective progress.
• The 🔥 ember side shows your active Community Streak momentum.
• Tap/click anywhere on the ribbon to open the focused progress window; use its Rally and Streaks tabs to switch views.
• If an event is live, the ribbon may show a compact LIVE indicator without taking over the feed.
• Use Event Hub from your Avatar menu or the progress-window footer for the complete events/challenges view.

Smart Feed now sits directly below the progress ribbon. Under that, the Discover shortcuts are true lane selectors: Trending, Fresh, Your People and Needs Reply open the exact lane you chose. Tap the active lane again to close it. Your People also carries suggested Group discovery so the separate all-lanes overview is no longer needed.

Individual Blog posts use the CommunityHub Blog conversation layout. Scroll below the article, Author Bio and related-story area to Conversation.

• Read existing responses in compact threaded cards.
• Choose Reply to answer a specific comment.
• Use Leave a reply to add a new response to the article.
• If moderation is required, your comment can show an awaiting-moderation notice until it is approved.

The Blog conversation is separate from Hooligans Alley comments, but the same CommunityHub profile picture is used for signed-in members where available.

1. Open Hooligans Alley.
2. Tap/click the compact What’s on your mind? field. The destination control stays hidden until you are actually ready to compose.
3. The composer expands to show the full publishing tools, including explicit-content marking and any available photo, video, GIF, attachment or poll controls.
4. Add your post, review it, then choose Post.

If you click away without starting anything, the empty composer can fold back down automatically so the Community feed stays easy to scan. After a successful post it also returns to the compact state.

Open the Community composer and use the image/media option to add multiple pictures before publishing. You can remove an image from the draft if you selected the wrong one.

Post views count after enough of a Community or Group post stays visible for a short moment. Racing past a card does not immediately count.

• Photo views count when someone intentionally opens a photo in the full media viewer.
• Video plays count when a Community video actually begins playing. Supported embedded-video starts can also contribute to content analytics.
• Repeated views from the same viewer are cooled down so rapidly refreshing or replaying cannot inflate the number.
• These meaningful signals can help CommunityHub understand Trending, Smart Feed, Group discovery and future creator analytics.

The numbers are engagement signals, not a promise that every platform/provider can expose identical watch-detail telemetry.

Find the reaction/Like control under the post or comment. Open the reaction picker when you want something more specific than the default reaction, then choose the emoji you want.

Open the post actions and choose the Bookmark/Save option. Use the corresponding saved/bookmarked-posts area when you want to return to it.

Open the post actions and choose Repost. Follow the on-screen confirmation/options before publishing the repost.

If a post or image is intentionally marked sensitive, use the reveal control when you are allowed to view it. Reported content may remain blurred while it is waiting for moderation.

The site may periodically ask you to confirm that you meet the minimum age before continuing. If your account already accepted the current Terms, this quick check does not create a new Terms signature.

Choose I confirm — I’m 21+ to continue when you meet the minimum age. If you are under the minimum age, use the under-age/log-out option instead.

The site remembers the quick confirmation for the configured browser/session period, so you should not need to reconfirm on every page.

Use the site’s LIVE navigation link or go directly to /live/.

• This is the main JeffMAC LIVE watch page.
• If the stream is currently offline, the page may show the current offline/pre-live experience until the next broadcast begins.
• For help finding the Community while you watch, use Hooligan Help or message Hooligan Assistant inside Messages.

Ask Hooligan Assistant about memberships, your current public plan, upgrading, or what a published membership includes.

• The public Membership Showcase is the source of truth for member-facing plan names, descriptions, benefits and links.
• Only plans the site owner explicitly marks Public may be shown by the Assistant.
• Hidden, legacy, testing, staff-only or provider-internal levels are never listed merely because the membership provider stores them.
• If you are signed in, the Assistant can identify your current plan only when that plan is part of the public Showcase; otherwise it will simply say you have an active non-public membership.

Use the public membership page for current checkout/upgrade choices and final billing details.

Use the Messages button from the site navigation/header. On mobile it opens the native full-screen Better Messages experience. On desktop you can use the Better Messages dock/widget or the full Messages page. If the full page has a rare provider-startup delay, CommunityHub performs one safe page-level retry rather than reinitializing Better Messages inside the live page.

Seasonal Experiences add tasteful ambience, Event Hub identity and optional limited-time activities as the calendar changes.

• Base seasons change automatically on the astronomical season date configured by the site.
• During Autumn you may see falling leaves; holiday overlays such as Halloween can add their own temporary effects and activities.
• When a seasonal or holiday identity is active, the Community and Group composer may offer a Festive Post checkbox.
• A Festive Post keeps the season/holiday badge it was published with, so an older Halloween post still reads as that year’s Halloween post later.
• Festive Posts are optional. Leaving the checkbox off creates a normal post.
• During the Halloween Haunt, the Event Hub can show seasonal objectives such as making a Halloween Festive Post, joining conversations, contributing in a Group and finding hidden pumpkins around eligible pages.
• Finding the configured pumpkin milestone can award a one-time HChip bonus before the full challenge is complete.
• Hidden collectibles only appear where the foreground seasonal layer is allowed. They never appear on pages set to Ambient only or Off, including focus-sensitive destinations such as the main LIVE viewing page when configured that way.
• Completing the Halloween Haunt can permanently unlock the limited Haunted Halo Avatar Skin. Finding every required pumpkin can also unlock the limited Pumpkin Glow Community Post Skin. Both go into My Skins and are never automatically equipped.
• Completing supported seasonal events can add a permanent stamp to your Seasonal Passport, so your account keeps a record that you were there. Completed stamps may also appear on your profile as part of your Community history.
• Reduced Motion automatically suppresses decorative motion.
• Some focus-sensitive pages, including the main LIVE viewing page, may intentionally suppress decorative seasonal effects so they do not distract from what you are watching.

During Halloween, Community Pulse can also surface a Festive discovery lane, and Group Activity pages can show a compact Halloween Group Quest so seasonal participation connects across the site. Check the Event Hub for the full reward path, seasonal challenges, collectibles, boosts and other limited-time activities as they become available.

The Pumpkin Hunt intentionally avoids focus-sensitive pages. A pumpkin may appear on an eligible Community page, Group, profile, Event Hub or other allowed destination depending on the site’s current Halloween settings.

• Pumpkins do not appear on pages set to Ambient only or Off.
• The main /live/ watch page stays distraction-free when it is configured as an effects-exempt page.
• The site owner can use explicit page/path include and exclude rules.
• Eligible pages use a per-member/page/day spawn chance, so every eligible page does not guarantee a pumpkin every visit.

When you find one, tap it to collect it. Your Halloween Haunt progress updates automatically.

Your Trophy Case is the permanent home for special Community history.

• Completed seasonal events can add permanent Seasonal Passport stamps.
• Your own Trophy Case may also show events you are still participating in.
• Limited seasonal rewards such as the Haunted Halo Avatar Skin and Pumpkin Glow Community Post Skin can appear with earned/locked status.
• Other members only see public/completed seasonal accomplishments.

CommunityHub can use an Ambient/background layer behind cards and controls, plus a Foreground/festive layer above the page.

• Full: both layers are active for the complete festive experience.
• Ambient only: the page still feels seasonal, but ambient effects stay on the background plane behind cards, text and controls; foreground festive effects and interactive collectibles stay off.
• Off: focus-sensitive pages can stay completely calm. The main LIVE viewing page is one example.

The site owner can choose the layer mode per page or route without turning off seasonal challenges, Festive Posts or Event Hub progress for the whole site.

1. Open the member profile you want.
2. Use the Message button when available.
3. Write your message in Better Messages and send it.

You can also open Messages first and use Better Messages to start a new conversation.

Open the Better Messages conversation, then use the available call controls in its header/interface. Your browser may ask for microphone or camera permission. Screen sharing is also available where supported by the browser/device.

The Groups directory now has four discovery views:

• Active: Groups with the freshest recent activity.
• Discover: active Groups you have not joined yet.
• New: recently created Groups that are still building their first wave of members and conversations.
• Your Groups: Groups you already belong to, ordered by recent activity.

You can search inside the selected view. Group cards may also show Your Group, New Group, Active today, Active this week, or a friends here signal when people you are already connected with belong to that Group.

1. Open Groups.
2. Choose the discovery view that fits what you want.
3. Browse or search the results.
4. Open a Group — directory cards land on the Group Activity page so you can see what is happening first.
5. Use Join/Request when the Group allows it. Group admins can still reach Manage from the Group navigation.

Open a Group and stay on Activity. When the Group has recent activity, Group Pulse appears above the challenge/composer area.

• Hot: recent conversations with replies or reactions plus freshness.
• Fresh: the newest conversations in that Group.
• Needs Reply: recent Group posts that are still waiting for their first reply.
• Active Members: members who have participated recently in that Group.

If friends are among the recently active members, Group Pulse can call that out so you can quickly spot where people you know are participating. Choose a Pulse tab to focus that lane. The normal chronological Group activity feed remains underneath, so Group Pulse is a discovery layer rather than a replacement timeline.

Public Group joins can create a normal welcome card in Hooligans Alley. The card uses the member’s Community identity and links back to the Group, so other Hooligans can react or comment and welcome them.

• Only public Group joins are eligible for the Community welcome card.
• Private or hidden Group membership is never exposed by this feature.
• Rapid leave/rejoin behavior is limited so it cannot flood the Community feed.
• Large join bursts are rate-limited by the site owner’s Group welcome settings.

1. Open Groups.
2. Choose Create Group.
3. Complete the Group information and available privacy/settings choices.
4. Add the Group avatar/cover when desired.
5. Finish creation and manage the new Group.

1. Open the Group from the Groups directory. You will land on Activity.
2. Tap/click the compact What’s on your mind? field.
3. The composer expands to show the full posting tools, including media, polls and explicit-content marking when available.
4. Publish normally. The destination is already locked to the Group you are viewing.

If you click away without starting a draft, the empty Group composer can fold back down so more of the Group conversation stays visible.

Open a Group while its challenge is active. A Group Challenge card appears with your progress, time remaining, participation momentum and reward when one is configured.

• Group posts count only when they are successfully published inside that specific Group.
• Group comments/replies count only on activity inside that Group.
• Posts or replies in another Group do not advance the wrong challenge.
• More than one Group can have a live challenge at the same time.
• The Group directory may show Challenge Live on Groups with an active challenge.

Tap, focus or hover an objective for its exact counting rules. The Community Event Hub can also bring current Group Challenges together in one place.

Look for Your Community Streaks in Community Pulse. A streak can advance at most once per site day after a successful qualifying action.

• Community Streak: meaningful Community participation such as publishing or joining a conversation.
• Group Streak: successful participation inside Groups.
• Creator Streak: publishing an original Community or Group post.

If you miss a day, the live streak resets the next time you participate. Your best streak and any permanent milestones you already earned remain recorded.

When milestone HChip bonuses are enabled, each streak type/milestone can pay only once. Rebuilding the same milestone later does not farm the reward again.

When a Boost is upcoming or live, Community Pulse can show the event name, multiplier, eligible activities and time remaining.

• A 2× Boost doubles the eligible configured reward during the active window.
• The Boost starts and stops automatically using the site schedule.
• Only successful qualifying activity can earn a reward; opening pages or pressing buttons does not count.
• One eligible action still produces one CommunityHub reward result — the Boost does not intentionally create duplicate reward notifications.

The exact activities included in a Boost can change from one event to another, so read the live card before participating.

Open Event Hub from your Avatar dropdown or go directly to /event-hub/ to see the Community progression systems that currently matter to you.

• Events & Challenges collects live/upcoming site-wide events, Group Challenges and HChip Boost periods.
• Mission & Streak Progress shows your current Weekly Mission and streak momentum.
• The Hub reads the same live progress as Hooligans Alley and Groups — it does not create a second set of goals.
• If nothing is currently scheduled, the Hub shows a simple empty state until the next event or challenge arrives.

Group Challenges can run in more than one Group at the same time, so the Hub is a quick way to see what is happening across the Community and what you can complete next.

Open Forums to browse discussion areas. Open a Forum to see its Topics, then open a Topic to read and reply to the discussion.

1. Open Forums and choose the appropriate Forum.
2. Open Start a Topic.
3. Add your topic title and discussion text.
4. Add any available attachments/media/options.
5. Publish the Topic.

Use Join the discussion to write a reply. If the Topic has a Watch control, turn it on when you want the site to keep you informed about new activity.

Your HChip balance is part of the site rewards system. Different Community activities and achievements can award HChips, while Games and other eligible features can use them as entry/spend currency. Exact awards and costs can change as the reward economy is tuned.

When verified sharing rewards are enabled, the site gives you a tracked link when you share a Community post. A reward becomes eligible only when a different qualified visitor reaches that post and satisfies the current visit-quality rules. Depending on the site settings, that can include a short visible reading period and an optional scroll/tap/key interaction. Your own account/device does not count, and the same visitor only counts once for the same shared post.

The current HChip amount and whether there is a rolling cap or Unlimited earning are shown in My Profile → Earn HChips. If Unlimited earning is active, every new verified visitor can remain eligible for the configured reward.

Share Surge: My Profile → Earn HChips shows your lifetime verified traffic and progress toward the next sharing milestone. If the administrator enables a milestone bonus, reaching a Share Surge milestone can trigger an extra HChip celebration on top of normal verified-visit earnings.

Share Boost events: the site can temporarily multiply the normal verified-visitor reward. When a Boost is active, Community Pulse and Earn HChips show the live multiplier and current effective reward. Share Surge milestone bonuses remain separate from the temporary multiplier.

New-member referral rewards are separate: a verified shared-post visit can earn the sharing reward, while a successful registration through your referral link can earn the referral reward.

Open Hooligans Alley and look for the Weekly Community Mission card in Community Pulse. Your current progress is shown on every enabled objective.

• Create posts: publish original Community or Group posts.
• Join conversations: publish real Community comments or replies.
• Bring verified visitors: share a tracked Community post and bring qualified visitors; pressing Share alone does not count.
• Explore Groups: join a Group or publish an original Group post. Each unique Group can count once during the week.

Hover, keyboard-focus or tap an objective for its exact counting rules. When every enabled objective is complete, the configured weekly HChip bonus is awarded once for that site week.

When an event is active, open Hooligans Alley and look for the limited-time event card in Community Pulse. The card shows the event name, time remaining, how many members are participating, how many have completed it, and your personal objective progress.

• Only successful Community actions count.
• Each objective has a hover/focus/tap explanation showing exactly what qualifies.
• Upcoming events may be visible before they start, but progress begins only when the event goes live.
• If a completion bonus is configured, it is awarded once for that event window after all enabled objectives are complete.

Events can include original posts, comments/replies, qualified tracked-share visitors and unique Group participation.

Open the site’s Skins area from your account/profile controls. Equip the Skin you want in each available slot. Slots are independent: leaving a slot unequipped keeps that surface at the normal default design.

The Community Starter Quest is your first Skin challenge. Complete each activity once:

1. Post: publish an original Community post.
2. Comment: publish a Community comment or reply.
3. Forum Topic: start a new Forum Topic.
4. Forum Reply: reply inside a Forum Topic.
5. Share: share a tracked Community post link. This completes only after a different qualified visitor reaches that exact link and satisfies the current visit-quality rules; your own account/device and duplicate visits do not count.
6. Repost: repost a Community post.
7. Quote: quote a Community post, add your own take, and publish it.

When all seven are complete, the Starter Quest reward unlocks permanently in My Skins. Use the information buttons on the challenge itself whenever you need a reminder of what a step requires.

Open Games from the site navigation or go to the Hooligan Arcade page. Each game has its own rules, entry/reward behavior and responsive game screen.

Open the Games Hub and choose Reflex Rush. Follow the game instructions, choose the available entry/tier options and play for the best result. Mastery progress can unlock special rewards.

Open Prize Drop and follow the on-screen game rules and entry information before playing.

Open Hooligan Rush, choose the available character/game options, and follow the on-screen instructions to play.

Open the Hall of Fame to see the Community’s highest recurring honors, champion history and related recognition. Honors can unlock prestige rewards without automatically equipping them. The first prestige reward is the Champion’s Crown Avatar Skin, which adds the gold champion medallion treatment around the member’s avatar when equipped.

If you use the site on a smaller screen where the widget rails are hidden, use the dedicated Hooligan of the Week page when it is available to see the current weekly champion and jump to the Hall of Fame.

Use the site/browser install prompt when it is available. After installation, launch it from your device like an app. App icon and startup behavior can vary by platform.

Use the site’s notification/app setup controls and allow browser notification permission when you want push alerts. If permission was previously blocked, you may need to change the site permission in your browser/device settings.

Open the item’s action/three-dot menu. Choose Report, Hide or Block when that action is available. Reports go into the moderation workflow; hide/block actions affect what you see or who can interact with you according to the feature.

Open your profile and its edit/manage controls. Choose the profile picture/avatar or cover image option, select your image, adjust it when the interface offers positioning/cropping, and save the change.

Tap/click the notification bell in the site interface. Choose a notification to open its related Community item. Push notifications are a separate device/browser capability.

Tap/click the Search control in the header, enter what you are looking for, and choose from the results that are available to your account.

Some CommunityHub pages have useful widget content on the left and/or right side on larger screens. On a phone or tablet, those same assigned rails become swipe-in panels so the main timeline can keep the full screen.

• Left rail: swipe right from the left edge. If the site owner keeps the optional edge indicator visible, you can tap it too.
• Right rail: swipe left from the right edge. If the optional indicator is visible, you can tap it too.
• The panel follows your swipe as it opens, then becomes a top-layer scrollable drawer so page content cannot cover it.
• Scroll normally inside the open panel to browse its widgets.
• Swipe the panel back toward its edge, tap the close button, tap the dimmed page, or press Escape to return to the page.
• A short animated gesture reminder may appear once per browser session on pages where side content is available.

The panels only appear when that page actually has a left or right widget rail assigned. Desktop widget rails keep their normal layout.

CommunityHub can show clearly labeled promotional cards when the site owner enables the Ads & Marketing system.

• Sponsored means the placement is tied to a paid advertiser or sponsor campaign.
• Community Highlight means the site is promoting one of its own features, events or announcements rather than a paid advertiser.
• CommunityHub counts a qualified ad impression only after enough of the card is actually visible for a short period. Clicking a sponsored link can also be measured so the site can give advertisers honest first-party campaign reports.
• The system does not need to store your raw IP address in its ad-event ledger.
• If your membership is configured as ad-free, eligible CommunityHub ad placements are suppressed for your signed-in account.

Advertising does not change what you can post, who you can message, your HChips, or your normal Community permissions.